Frequently Asked Questions
Everything you need to know about working with us
We are an original manufacturer with 15 years of experience, based in Yiwu, Zhejiang. We have our own R&D team, production workshops, and quality inspection systems. You are welcome to arrange a video call or an on‑site visit at any time.
Our facility covers 4,000 m². Standard monthly capacity is 80,000 pieces, with a 20% flexible buffer. During peak seasons, we can add extra shifts to reach up to 150,000 pieces per month. With 15 production lines and the ability to scale up quickly, we can ensure reliable delivery even for large orders with advance planning.
Yes. We are ISO 9001 certified and have passed BSCI/SEDEX audits. Our products comply with FDA and LFGB European standards.
Yes. We offer full support from product structure design, sketching, concept development, functional design, to collaborative detailing. For packaging, we provide custom printing, tailored packaging, color box artwork, and carton weight/size design to meet export requirements.
The standard MOQ is 500 pieces per regular product. For first‑time cooperation with standard packaging, we can lower it to 100 pieces.
Stock samples are shipped within 5 days. Custom samples typically take 7–10 days, and production samples 10–15 days. The sample fee is RMB 500–1,000.
Our products meet major international standards, including FDA and LFGB European requirements. For clients with specific needs, we can customize materials to comply with various countries’ import regulations.
We operate a comprehensive full‑chain quality control system: incoming material IQC inspection, in‑process IPQC patrol checks, and finished product FQC testing. We implement first‑article, patrol, and final inspection protocols, with regular instrument calibration, closed‑loop corrective actions for any defects, and full batch traceability to ensure stable and reliable quality.
For domestic orders: 30% deposit, balance before shipment. Long‑term stable clients may negotiate monthly settlement. For international orders: standard 30% T/T advance, balance against copy of B/L.
After deposit confirmation and sample approval, regular orders usually take 5–10 days; custom orders typically require 20–30 days.
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